Website Christians Against Poverty New Zealand

About CAP

CAP is a not-for-profit organisation, bringing hope and help to families who are trapped in debt and poverty across Aotearoa.

Every month, CAP receives hundreds of phone calls from New Zealanders who are drowning in unmanageable debt. It consumes more than they have to give, and families are forced to sacrifice living essentials to pay their creditors. Our free, professional Debt Help service enables clients to repay their debt using their own income, and work towards a better future. As with all of CAP’s services, Debt Help is delivered in partnership with local churches, allowing clients to receive holistic care as they journey out of debt.

These free services are made possible by the thousands of supporters who make regular and one-off donations, and the fundraising team is responsible for driving the acquisition, cultivation and retention of these supporters.


About this role

Reporting to the Fundraising Manager, the Key Relationship Lead works closely alongside the wider fundraising team to build lasting relationships with new and existing Key Supporters. The purpose of this role is to ensure that these supporters feel valued and connected with CAP’s mahi and purpose, and are inspired to invest financially, ensuring vulnerable New Zealanders receive the vital support they need.


Key responsibilities will include:

  • Develop and implement effective fundraising strategies to increase Key Supporter income.
  • Manage a portfolio of new and existing Key Supporters, and cultivate relationships to enhance engagement with CAP and our mahi.
  • Achieve annual funding targets by actively asking supporters to fund key projects and operational expenses.

You will also support the wider fundraising team with additional projects, events, reporting, and supporter communications throughout the year.


About you

Proven relationship management experience within a business development or sales environment would be highly regarded, particularly if this includes Major Donor or Corporate Fundraising experience. However, we are most interested in your transferrable soft skills and attitudes, including:

  • Influencing skills – excellent verbal and written communication skills are essential in this role, and the ability to inspire others to take action will set you apart.
  • Relationship management skills – a curious posture and strategic acumen to see what drives supporters —taking a genuine interest to understand their desires and motivations, so that their passion can be joined up to CAP’s kaupapa.
  • Organisational skills – the ability to translate strategy into specific, measurable objectives and action points, and coordinate people and resources to make this happen.
  • Results focused – a proactive attitude and a desire to take responsibility for performance, with a proven track record of achievement.


You will also need to be comfortable in an environment reflecting a range of Christian faith expressions, as well as being supportive of CAP’s objectives, including the goals of alleviating poverty and sharing Te Rongopai, the Christian Gospel.


What you will love about this role

  • Work towards a fulfilling purpose, alongside passionate, high-performing, collaborative and like-minded colleagues and supporters. As a leading Christian charity in the financial capability sector, everything we do at CAP is focused on bringing help, hope and the love of God to whānau and individuals in need across Aotearoa.
  • Have a significant impact in your role. The Key Supporter space makes up a sizeable percentage of CAP’s annual income, and you will have a tangible impact in this area through your mahi.
  • Autonomy to manage your workload and supporter relationships, while also receiving ongoing mentoring and coaching as needed.
  • Five weeks Annual Leave provision for new CAP staff, and further provisions for longer tenure. Flexible working options are also available.


Please refer to the Job Description for a detailed outline of the role, as well as the skills, abilities, and attributes we are looking for.


For a confidential discussion, please call Justin Kitshoff on 027 711 5878.


Please note: You are required to disclose any convictions or pending charges in your application, and a Ministry of Justice vetting check, with acceptable results, will be a condition of appointment to this role.  Please see CAP’s Police Check Policy for more details.

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