Administration Coordinator

It is a great time to be part of the staff team at the National Support Centre of the Baptist Union of New Zealand.

With the revitalisation of our Regional Associations, the development of a robust Lead Team, the working towards establishing greater partnership with tangata whenua, the increased influence of our new and emerging leaders in shaping our future, and the positioning of our assets for the purpose of ministry and mission, we look expectantly to how God will use our collective of faith communities to bring Gospel renewal to people and places in Aotearoa New Zealand and beyond.

We are seeking a highly organised and detail-oriented Administration Coordinator to join our team. As one of the “first-contact” members of our team, you’ll be interfacing with our church pastoral and administration workers, you’ll be responsible for general office administration tasks and you’ll be providing administration assistance to our Lead Team.

Another significant part of the role is being responsible for the accuracy of our church and individual data in our CRM database (Dynamics 365).  This will include data input and cleansing. You will play a crucial role in managing some of the services for churches and associated entities, as well as ensuring our site-wide compliance with health and safety regulations.

WHO WE ARE

Baptists have been ministering in New Zealand since the 1840s. We are a collective of faith communities bringing gospel renewal to people and places in our local neighbourhoods. We currently have 240 ethnically diverse member churches, fellowships and missional communities in Aotearoa NZ. We have about 500 pastors, chaplains, and overseas workers.

We believe that Baptist ministry and mission is best done locally. Our faith communities determine for themselves the best way to fulfil their mission within their unique communities. This has resulted in a movement that oversees a significant number of ministries and social initiatives throughout our country and beyond. These include a wide range of programmes that impact the lives of every age, ethnicity, and social grouping in New Zealand – our diversity is our strength!

We endeavour to support our local faith communities both; regionally, through strong associations who have a functioning and robust executive, a regional leader, and ministry coaches; and nationally, by resourcing our churches in key areas including property, finance, legal, HR, communication, leadership coordination and social impact.

 

This role is 20 hours per week, which will ideally be worked a timeframes between 9 am – 3 pm Monday to Thursday. The role is based on site at the National Support Centre in Penrose, Auckland.

Key Tasks:

·       Be the first National Support Centre contact for churches and for visitors, satisfying or triaging all general queries from churches

·       Manage the CRM database (Dynamics 365) and ensure all information is accurate and current

·       Supporting the Lead Team with administrative tasks, meeting and travel bookings, and meeting hospitality.

·       Maintain the constitutional “Lists” in the CRM

·       Supply monthly Support Crew newsletter with Pastoral movements

·       Chair the joint (with Carey Baptist College) Health & Safety Committee, induct new staff to the building and keep the National Support Centre policy updated

·       Provide Police vetting process for smaller churches

·       Gather annual statistical information from churches

·       Manage the Marriage Celebrant lists for the Baptist Union

·       Manage CCLI copyright licensing and billing for churches

·       Keep the office and facilities tidy

 

Qualifications and Skills:

·       Passion for the Christian Gospel and an affinity with the Baptist Churches of New Zealand

·       Excellent communication and interpersonal skills to interact with internal and external stakeholders

·       Strong attention to detail and accuracy

·       Excellent organisational and time management skills

·       Proficient in Microsoft Office and SharePoint

·       Previous experience in database administration, preferably with CRM systems (e.g., Dynamics 365)

·       Knowledge of health and safety regulations and practices is an advantage

·       Ability to handle multiple tasks simultaneously and prioritise effectively

·       Proactive problem-solving and decision-making abilities

·       Flexibility and adaptability to changing priorities and tasks

If you are a self-motivated individual with a passion for customer service, administration, and ensuring smooth operations, we encourage you to apply for this position. Join our team at the Baptist National Support Centre and make a meaningful impact in supporting Baptist churches.

Please send your CV and cover letter to hr@baptist.org.nz by 16 February 2024.  It would be great to include as one of your referees your local pastor or church overseer.