If you have just made a purchase on our website and have been redirected to here…

Your purchase order has been placed – SUCCESS!!!

Please note…

Email notifications about your purchase were automatically sent to the email address used at the time of purchase

Check the spam/junk folders NOW if there aren’t any in the inbox and save our email address in the address book to prevent future emails automatically going to the junk folder. Instructions on how to do this in Outlook are shown in the eTicket information below.

Contact us if you have any questions about your order.

Information about different types of orders

Check your email for updates and tickets

If they aren’t in your inbox, check your spam/junk folder before contacting us

Credit card purchases – tickets are sent immediately

Bank transfer  – tickets are manually processed when we receive confirmation of payment. Please email us when you have made your payment, so we know to look for it.

Cheques – tickets are manually processed when we receive confirmation of payment. We check our post box and make physical deposits to our bank account once a week and banks require an additional week to clear cheques. Contact us if you need to get your tickets sooner and we will provide you with our banking details.

Tax invoices – These are sent manually to the primary email address used when registering – please allow 2 business days before contacting us.

The QR code speeds up the check-in process

No code? We can still check you in by looking up your details on the list

If the QR code doesn’t display, try adding us to your email contact list

Instructions for doing this in Outlook or Office 365
  1. Open the email (this can also be done in the preview pane) and hover your mouse over our email address to expose a box, and then the three dots

  2. Select “Add to Outlook Contacts”

DVD orders are processed weekly

We will send you an email when it’s on the way


Please contact Robert if you have not received an update or email within two weeks of placing your order

ACCOUNT INFORMATION  Scroll down to reveal your dashboard, login panel or register

Purchases made while you are logged in will appear in your online account below. All other transactions only appear on our side of the shop.
If you don’t already have an account, you can set one up below. It speeds up the checkout process if you are logged in when placing an order.

Your account dashboard will show immediately below when you are logged in. Otherwise, use the login panel that shows in its place to access your dashboard.

Login

Register

Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.

Copyright © 2019 New Zealand Christian Network