Website Christians Against Poverty New Zealand

About our role

As part of the New Clients Team, the purpose of this role is to carry out a range of administration and support tasks to ensure a smooth onboarding of clients with CAP’s Debt Help service. This role requires excellent attentional to detail, a mix of organisational and interpersonal skills.

You’ll also play a vital role in helping bridge different teams and stakeholders together to enable progression of client accounts.

This position is also designed to provide a promotion pathway to a Budget Solutions Adviser role within the Client Set Up Team, which forms a part of the wider New Clients Team. It is an extremely rewarding role that is vital to the work of CAP and it also provides an excellent opportunity to work within a safe, fun, and talented team.


About You

CAP values character, culture, and competence. If you have the right attitude and an appetite to learn and do things well, you have what you need to be able to continue growing and developing in this role.

Please refer to the Job Description for a detailed outline of the skills, abilities, and attributes we are looking for.


About our organisation

CAP is a not-for-profit organisation working across Aotearoa to bring hope and help to individuals and whānau who are trapped in debt and poverty.

Every month, CAP receives hundreds of phone calls from New Zealanders who are drowning in unmanageable debt. It consumes more than they have to give; families are forced to sacrifice living essentials to pay their creditors. Our free, professional Debt Help service enables clients to repay their debt using their own income, and work towards a better future. As with all of CAP’s services, Debt Help is delivered in partnership with local churches, allowing clients to receive holistic care as they journey towards the ‘debt free’ finish line.


Some of the benefits of working at CAP

  • You will be entering an extremely unique and rewarding role, joining a team of kind, fun and passionate individuals who are committed to our clients and each other.
  • CAP has an exceptional approach to work-life balance with opportunities for generous flexible working arrangements and annual leave provisions.
  • Staff wellbeing and health is of high important at CAP. Whether it be you or your family in need, we do our best to offer what you need to be supported.
  • We recognise that the COVID 19 pandemic has impacted job security in many workplaces. CAP is blessed to be able to say in confidence that we continue to thrive and expand as the need for our service across Aotearoa grows.
  • The biggest perk of all – you will see and be a part of many lives and generations positively impacted and changed.

Please note: You are required to disclose any convictions or pending charges in your application, and a Ministry of Justice vetting check, with acceptable results, will be a condition of appointment to this role. Please see CAP’s Police Check Policy for more details.

To apply for this job please visit