Website Christians Against Poverty New Zealand

About CAP

CAP is a not-for-profit organisation working across Aotearoa to bring hope and help to individuals and whānau who are trapped in debt and poverty.

Every month, CAP receives hundreds of phone calls from New Zealanders who are drowning in unmanageable debt. It consumes more than they have to give; families are forced to sacrifice living essentials to pay their creditors. Our free, professional Debt Help service enables clients to repay their debt using their own income, and work towards a better future. As with all of CAP’s services, Debt Help is delivered in partnership with local churches, allowing clients to receive holistic care as they journey towards the ‘debt free’ finish line.

 

About this role

The purpose of this role is to perform a range of administration tasks which assist the Debt Solutions Team in providing advice and solutions to clients with unmanageable debts. The keys task you will perform are:

  • Contacting creditors to ensure that non-priority debt balances are kept updated.
  • Completing Microfinance Applications for clients, and keeping them updated about the progress of these Applications.
  • Following up with clients and creditors where we are waiting for outstanding information.

You’ll also be excited about the potential for this 12-month fixed term position to provide you with exposure to various areas of CAP’s debt solutions work, and opportunities to develop your skills and knowledge in these spaces.

 

About you

CAP values character, culture, and competence. If you have the right attitude and an appetite to learn and do things well, we have what you need to be able to continue growing and developing in this role. If you can communicate well, are detail oriented and enjoy working methodically this will work in your favour.

 

Why it’s great to work at CAP

  • You will be joining a team of skilled and dedicated individuals who are passionate about CAP’s mahi and making a difference in the community
  • Staff wellbeing and health is of high importance at CAP, with an employee assistance programme and flexible working options available
  • Five weeks Annual Leave provision for new recruits and further provisions for longer tenure staff
  • You will be working for an organisation that continues to grow, despite the COVID-19 pandemic
  • Best of all – you will play a part in positively impacting the lives of New Zealanders in poverty –  and the generations that follow

Please note: You are required to disclose any convictions or pending charges in your application, and a Ministry of Justice vetting check, with acceptable results, will be a condition of appointment to this role.