Account information and details of your purchases made when you are logged appear here. All other transactions appear only on our side of the shop. If you don’t already have an account, you can set one up below. It speeds up the checkout process if you are logged in when placing an order.
You must be logged in to view your account information.
Print tickets and get status updates on orders by clicking Orders in the box below then, select the order you wish to view.
Check your email for updates and tickets
If they aren’t in your inbox, check your spam/junk folder before contacting us
Purchases made with credit cards or POLi bank transfers are processed immediately – tickets should be sent automatically, DVDs take a few days. Please contact us if you haven’t heard or received your DVD order after a week.
Tax invoices – These are sent manually to the primary email address used when registering – please allow 2 business days before contacting us.
Make an enquiry about an order
What if I can’t see a QR code on my tickets?
Don’t panic, the QR code simply speeds up the check-in process at large events. We can still check you in using the numbers shown on the ticket or by looking up your details on the list.
If the QR code doesn’t display, you can try adding us to your email contact list
Instructions for doing this in Outlook or Office 365
- Open the email (this can also be done in the preview pane) and hover your mouse over our email address to expose a box, and then the three dots …
- Select “Add to Outlook Contacts”